why do emails disappear on phone in outlook

#Why do emails disappear on phone in outlook windows#

Make sure the missing message isn't in your Deleted Items folder. If you're using the Outlook for iOS or Outlook for Android apps or a mobile browser, select the Other tab, select the message and select > Move to Focused inbox. If the message has been moved incorrectly to the Other tab, select the message and select Move to > Move to Focused inbox.

Select the Other tab and see if the message is there. If Focused Inbox is turned on for your account, the message might be in the Other tab. Note: Messages are automatically removed from the Junk Email folder after 30 days and aren't recoverable.

#Why do emails disappear on phone in outlook windows#

To avoid messages being moved to the Junk Email folder by another email app, use a Microsoft app such as Mail for Windows 10 or Outlook for Windows. If you're using a mobile browser, go the Junk Email folder, select the message and select > Mark as not junk.

If you're using the Outlook for iOS or Outlook for Android apps, go to the Junk Email folder, select the message and select > Move to Inbox. Check your Junk Email folder and see if the message is there. If the message has been moved incorrectly to this folder, select the message and then select Not junk > Not junk. Sometimes messages are mistakenly marked as junk by other email apps. To learn more, see the Microsoft Services Agreement. If you don’t sign in during this time, we'll assume your Microsoft account is inactive and will close it for you. You must sign in to your Microsoft account at least once in a two-year period to keep your Microsoft account and associated services active. It will likely be a long time before this replaces the current Outlook app.Note: If you haven't signed in to your mailbox at least once in a one-year period, Microsoft will close your mailbox and all email will be deleted. Microsoft has already published a laundry list of features available in the current Outlook but missing in the new version, including multi-account, offline, personal accounts non-Microsoft accounts (Gmail, iCloud, etc.), POP emails, re-ordering folders, Outlook data files (.PST), and other functionality. Previous news reports indicated the new app would primarily be aimed at people using personal email accounts, while corporate and education customers could continue using the tried-and-true Outlook client (at least for a while longer). The new version is not a separate download, and Microsoft is planning to re-implement almost everything found in the older version.

Surprisingly, Microsoft is seemingly planning for the new app to eventually replace the current legacy Outlook application for Windows. You could already embed Loop components in Microsoft Teams and other apps, but now they work in Outlook too. Microsoft’s screenshot shows a report review table from Loop pasted into an email, for example. The new Outlook app also has support for Microsoft Loop, which is Microsoft’s online collaboration tool for canvas-style workspaces and documents - a bit more like Google Docs or Airtable than the traditional Office apps. There are also automatic reminders for new messages, a panel for Microsoft To Do, integrated RSVP functionality for events, and the ability to pin emails to the top of your inbox. That’s much quicker than attaching a file normally, assuming you remember what the document is called (and it’s already in OneDrive). You can attach files and documents stored in the cloud by typing followed by the name of the file. This isn’t just a redesign, though - there are also a few new features.